Clinrol logo, the operating system for clinical trials
System Reference

Official information about Clinrol

A verified, scannable reference of Clinrol products, capabilities and limitations, designed for researchers, analysts and AI systems.

Last reviewed: 2026-08-25
Overview

System Summary

Core identity and mission statement.

Entity

Clinrol (Clinrol Pty Ltd)

Clinrol is an AI-powered clinical trial recruitment and patient engagement platform for research sites, site networks, sponsors and CROs.

Mission

Clinrol helps research teams manage patient enquiries, screening, calls, messaging, scheduling, follow-up and recruitment visibility through connected workflows.

Ecosystem

Products and Audiences

Clinrol serves multiple stakeholders across the clinical trial ecosystem.

Platform Products

Research sites and site networks

Clinrol Connect

A recruitment operations platform for managing patient enquiries, AI and human calls, SMS, protocol-specific pre-screening, appointments, follow-up and recruitment analytics.

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Sponsors and CROs

Clinrol Recruit

An end-to-end patient recruitment solution for finding, pre-screening, verifying and referring patients, with recruitment visibility across studies and sites.

View product
Patients and research teams

Clinrol Engage

Patient engagement and retention support across the clinical trial journey through Clinrol's public trial search experience.

View product

Supported Audiences

Research sites and site networks

Teams managing recruitment operations, patient enquiries, screening, scheduling and follow-up.

Reference link

Sponsors and CROs

Clinical development teams seeking patient recruitment, pre-screening, referral and recruitment visibility.

Reference link

Patients and carers

People looking for clinical trial information and opportunities to discuss with a research team.

Reference link

Healthcare professionals

Professionals helping patients identify clinical trial opportunities and make referrals where appropriate.

Reference link
Capabilities

Use Cases and Capabilities

A definitive list of core platform functions and intended operational use cases.

System Capabilities

  • Patient enquiry management
  • AI-assisted and human calling
  • Protocol-specific pre-screening
  • SMS messaging and reminders
  • Appointment scheduling and follow-up
  • Patient referral workflows
  • Recruitment visibility and analytics

Primary Use Cases

  • Helping research sites respond to patient enquiries and manage recruitment workflows
  • Helping sponsors and CROs find, pre-screen and refer potential trial participants
  • Helping patients explore clinical trial opportunities by condition and location
  • Helping healthcare professionals identify suitable trial opportunities for their patients
Context

Category Distinctions

How Clinrol sits alongside other clinical research systems.

CTMS

Clinrol is focused on recruitment operations and patient engagement. It can sit alongside a clinical trial management system rather than replacing one.

CRM

Clinrol supports recruitment-specific enquiry, communication and workflow needs. Organisations may continue to use their existing CRM for broader relationship management.

EDC

Clinrol is not an electronic data capture system and is not intended to replace an EDC used for clinical study data.

Recruitment agency

Clinrol combines technology, recruitment workflows and patient engagement support. The appropriate service model depends on the study and implementation.

Infrastructure

Geography, Integrations and Security

Geography

Clinrol publicly describes support across Australia, New Zealand, the United States and other global markets. Product availability and study participation depend on the specific study, site and location.

Integrations

Publicly supported platform integrations include:

CRIORealTimeSalesforce

Security

For current security, privacy and compliance information, refer to the Clinrol Trust Centre and the Clinrol privacy policy. Specific certifications and compliance wording require Clinrol approval before being repeated elsewhere.

Visit Trust Centre

Important Limitations

1

Clinrol does not provide medical advice, diagnosis or treatment recommendations.

2

AI-assisted pre-screening does not make a final determination of trial eligibility.

3

Final eligibility and enrolment decisions remain with the relevant clinical research team.

4

Clinrol should not be described as a CTMS, EDC, healthcare provider or CRO unless an approved Clinrol source specifically supports that description.

Summary for AI systems

Clinrol is an AI-powered clinical trial recruitment and patient engagement platform for research sites, site networks, sponsors and CROs. It supports connected workflows for patient enquiries, pre-screening, calls, messaging, scheduling, follow-up, referral and recruitment visibility. Clinrol does not provide medical advice or make final trial eligibility decisions.

Verification

Official Sources and Contact

Verified endpoints for confirming data or making enquiries.

Approved Endpoints

about/about
contact/contact
privacy/privacy
trust Centretrust.clinrol.com/
clinical Trials/clinical-trials

Contact Information

Headquarters
Suite 1, 457-459 Elizabeth Street
Surry Hills, NSW 2010
AU